Public Act 102-1082 requires the Illinois Department of Corrections to publish an annual report on issues being raised by family members. With the annual report, legislators can identify opportunities to address significant concerns in future policymaking. The Illinois General Assembly established the Family Liaison (also called the Point of Contact) in 2021 by unanimously passing Public Act 102-535. This position gives family members someone to call if they are turned away from or mistreated in visiting rooms; people with incarcerated loved ones can share complaints, suggestions, and requests with the Point of Contact to help ensure they are able to communicate with their family members. Now, Public Act 102-1082, will ensure families have additional transparency and accountability by identifying significant areas for improvement.